Fabric

Dry-clean the cover
Because the fabric is vulnerable to friction, it gently pats the surface or vacuums it to remove dust.
Make sure to dry-clean the sofa cover as it may cause bleaching, stains, or contraction.
Wipe the stain immediately because it will seep if left unattended for a long time.

Remove stains with a neutral detergent
If you spill liquid such as coffee, there is a risk of spreading if you rub the stain.
First, wet the neutral detergent and gently pat the contaminated area and the outer area. After removing the contamination, wipe the detergent with a cloth soaked in warm water and dry it naturally.
When washing the fabric sofa cover, make sure to dry-clean the fabric to prevent shrinkage, stains, and discoloration.In particular, the fabric containing linen may not be covered because the fabric is severely reduced when washing in water.
Depending on the type of dyeing, discoloration and discoloration may occur when washing the fabric.Direct sunlight can cause discoloration, so please install it outside direct sunlight.

Wood

Wood, which is a natural material, can absorb, discharge, and breathe on its own. Please take care of the wood so that it does not dry out because it is too wet or dry.
Direct sunlight is a factor that causes discoloration and distortion of wooden furniture, so it is recommended to avoid direct sunlight. Please place the wooden furniture away from the wall so that it doesn't get wet

It's a custom-made product, and it takes about 4 weeks after ordering.
For overseas shipments, we will inform you of the shipping cost, shipping details, and delivery time within 5 days of your order.

As Eastern Edition’s furniture vary depending on the color, design, fabric, and custom-made requirements of the product, production and shipping preparation begins 5 days after purchase from the time payment is completed.

Corresponding to the applicable law* regarding goods for which cancellation of subscription is restricted, a request for an order cancellation may impose a penalty, and exchange or return may not be possible. Please check the following before purchasing.

Based law*: Article 17, Paragraph 2 of the Consumer Protection Act in Electronic Commerce, etc. Article 19 of the same Act, Article 21 of the Enforcement Decree of the same Act

1. In the case of requesting exchange or return after checking the product for abnormalities post installation
2. For products that have already been opened or installed
2. In the case of a custom-made product due to customer's request
4. In the case the packaging product (vase and accessory) is opened

(However, except when the delivered product is damaged or contaminated)

Depending on the monitor screen used, the color of the product image may appear different. For natural solid wood products, the resulting color finish may vary from product to product ,and this may not be a reason for return.

Product size may have slight differences depending on the diverse on-site measurement method used

1. Furniture (including set products) may have differences in pattern and color depending on the wood used.
2. Wood products may be naturally cracked or discolored due to the environment in which they are used.
3. In the case of fabric, corner wrinkles and discoloration may occur, which naturally occur.
4. Natural stone has diverse colors and textures, which is a natural phenomenon.
5. Please confirm and secure the installation space before the delivery date of the purchased product.
6. Be careful to check for any defect or damage of the product directly when receiving the product (damages found after receiving the product and withdrawing the delivery driver will not be compensated).

1. The quality guarantee period of the purchased product is one year.
2. Even within the warranty period, repair and exchange costs are borne by the customer in case of damage caused by consumer negligence due to lack of familiarity with product information or natural disasters (fire, earthquake, flood, lightning, etc.).
3. Products used in exhibits cannot be exchanged for defects confirmed at the time of purchase (exhibition discount reason), and are subject to paid repairs.
4. Quality assurance is applied to our products based on household use, and in the case of public/business use, 50% quality guarantee is applied for the quality guarantee period and depreciation compensation calculation.
5. Replacement products are not provided during the warranty period.

Customizing Service

When ordering from Eastern Edition’s official website, we provide a customized order service.

- It is possible to manufacture by adjusting the type, color, size of fabric, and wood as desired.
- Depending on the custom-made specifications, additional production costs may occur. (In addition to the production cost, an additional 5% customizing service fee will be charged.)
- Please note that it is difficult to cancel or change products after an order has been placed.
- Orders related to customization must be processed after consulting with an official advisor

Contact

070-8129-1111 MON-SAT 10am-7pm
※ Customizing Service is provided only through the official Eastern Edition website and showroom.